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Backend AI Infrastructure Engineer

Technical lead for AI software development (remote, flex position FT/contract)

Super is creating the AI customer service platform for property management. We help residential management teams deliver 5-star customer service in efficient and magical ways.

We believe the next era of software is underway. AI is set to transform enterprise operations and B2B software in favor of agentic AI. As an early-stage company, Super has big ambitions to rapidly deploy agents at scale to disrupt real estate industry operations. We have demonstrated rapid traction with property managers with our AI customer service agent that saves time and reduces overhead operational costs.

We are seeking an engineering team that is equally audacious.

We want to team up with thinkers and builders who also see the world differently. We’re hiring people who use ingenuity and creativity for the next wave of modern and super software experiences. Our founding team is seeking a hands-on, primarily backend-focused engineer that can drive our product vision forward alongside us—and help shape a perspective for AI-driven solutions for the real estate industry.

Because we are building in a whole new era of technology, the ideal candidate is innately curious and experimental, especially about ways to harness AI technology to move more nimbly and in more powerful ways. We’re looking for a divergent and systematic thinker—someone who can see the bigger picture and creatively conceive of ways to execute against it.

Required Qualifications

  • Strong understanding of cloud infrastructure (AWS, GCP, or Azure) and microservices architecture
  • Experience with Infrastructure as Code tools (Terraform, Pulumi)
  • Proficiency in containerization and orchestration technologies (Docker, Kubernetes)
  • Solid experience with CI/CD tools and practices (GitHub Actions, Jenkins, ArgoCD)
  • Knowledge of database systems, both SQL and NoSQL (PostgreSQL, MongoDB, Redis)
  • Experience with data processing frameworks (Spark, Kafka, Airflow)
  • Understanding of networking concepts and security best practices
  • Familiarity with LLM technologies and its application in production environments

What Sets You Apart

  • You have an entrepreneurial mindset with high autonomy and ownership for our customer’s problem and our shared team goals
  • You have a passion for creating systems that balance innovation with stability
  • You thrive in environments that require both technical depth and cross-functional collaboration
  • You have a data-fluent mindset and can design systems that make data accessible and usable across the platform
  • You love swimming in ambiguity and can make balanced tradeoffs with incomplete information
  • You have experience implementing infrastructure that enables rapid iteration while maintaining system reliability

Benefits & Perks

  • Stage-competitive salary and equity package: FT compensation at $120-130K base salary + .08%-1% equity
  • Remote and fully flexible work arrangements with US team members based in LA/NY
  • Collaborative and innovative work environment
  • Opportunity to work on cutting-edge AI technologies with real-world impact
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