Since the public release of ChatGPT a little over a year ago, artificial intelligence (AI) has taken the world by storm—including the industry of property management. It's become so buzzy that it can be hard to decipher what's shiny and what's substantive.
The exciting part? AI's recent leaps and bounds make the technology more broadly accessible, and the impact on business operations and efficiency will be massive. Here are three straightforward steps to harness AI to improve property management operations.
- Identify the repetitive tasks that your team does on a daily basis.
For instance, how often do people on your team spend answering phone calls that aren't urgent? Writing down those phone calls and passing information between each other? Forwarding emails to one another? Looking up a resident's phone number in your PMS accounting software?
These little tasks add up, and you'd be surprised how much just 15 minutes a day can cost you over the course of a year.
- Evaluate AI solutions that can integrate with these workflows.
Some of these solutions can be off-the-shelf from existing providers like Google's Gemini or Notion. For instance, creating an easily searchable knowledge bases of your SOPs and processes can be as simple as enabling the functionality in existing tools.
But for more specialized needs—like automating a phone call to a work order—you may need to look at specific AI solutions that can solve these pain points. Do the math on the ROI: if this AI solution can save you X hours a week, how does that translate into savings or the ability to redeploy your headcount on other priorities?
- Enable the AI with data.
When implementing AI, remember that the best models thrive off of data. Ensure you're enabling your AI solutions with the data to maximize its effectiveness. For instance, integrating data points that will support the AI's outputs, or identifyying who else needs to be involved or bought in to create team evangelists that maximize usage.
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These tasks add up to an estimated time cost of
0.00 hours/week per person
Estimated savings to automate these tasks:
✨ in annual salary savings
in annual hours saved
Ready to harness the power of AI for your property management business? See how Super's AI assistant can help you save hours of time per team member, every week.
Schedule a demo today.
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